Frequently Asked Questions
- 1. Where can I get BioRoyale products?
- In Singapore, you can buy your favourite BioRoyale products at Four Seasons Marketplace and a few select salons. You could also order online on platforms like RedMart, Lazada, FitLion and BioRoyale's website www.bioroyale.com
Globally: You could order online our website www.bioroyale.com. We have complimentary shipping services to most countries!
Please note that all discount coupons and vouchers are valid when you order via the BioRoyale website only!
- 2. Does BioRoyale really work?
- It is trusted as a hair fall and hair regrowth solution by thousands!
With time and science tested ingredients such Argan Oil, Arnica, Tea Tree Oil, Saw Palmetto, Green Tea and 17 others in play, it is very difficult for the products not to work.
In fact, they work so well that we have been awarded multiple awards: The Singapore Women’s Weekly Hair Awards 2019 for The Best Hair Oil and The Best Conditioner for Thinning Hair as well as Beauty Insider's Best Hair Care Treatment Set 2019 for Dull/Damaged/Thinning hair and the Singapore Women’s Weekly Hair Awards 2017 for The Best Thinning Oil.
- 3. How do I use the BioRoyale range of products?
- The correct method for using the products are as follows:
Step 1: At night, drip a few drops of Fall + Regrowth Overnight Oil on your palm. Using your fingertips, massage the oil onto your scalp. Leave in for a minimum of one hour or overnight for best results and shampoo after.
Step 2: Wash your hair the next morning using Fall + Regrowth Shampoo. Apply the shampoo to your scalp and hair. Leave for a minute or two and then rinse.
Step 3: Apply the Fall + Regrowth Conditioner on your hair, working through to the ends. Avoid applying the conditioner on your scalp. Leave for 2 - 3 minutes and rinse well.
Step 4: Towel dry your hair. Drip a few drops of After Shower Serum on your palm. Using your fingertips, massage the serum onto your scalp.
- 4. I wash my hair at night. When do I apply the Overnight Oil?
- If you wash your hair at night, you can apply the Fall + Regrowth Overnight Oil an hour or two before you wash your hair. Wash your hair with Fall + Regrowth Shampoo followed by Fall + Regrowth Conditioner. Towel dry your hair and apply the After Shower Serum.
- 5. What harmful chemicals should I be avoiding?
- Most chemicals used in hair care products are not only harmful for your hair but your overall health too. This is the reason why BioRoyale advocates a 'No harsh chemicals' policy. No Sulphates/Parabens/Coal Tar Lookout for products that do not contain any of these invasive chemicals. These chemicals may cause rashes and are potentially carcinogenic.
- 6. What are the ingredients in BioRoyale products?
- The ingredients of BioRoyale products are as follows:
Fall + Regrowth Shampoo - Lauryl Amine Oxide, Aqua, Polysorbate 20, Saw Palmetto, Aloe Vera, Biotin, Biotinyl-tripeptide, L-cysteine, Hydrolyzed Soy Protein, L-glutathione, dl-Panthenol, Argan Oil, Azelaic Acid, Silk Amino Acids, Citric Acid, Sodium Citrate, Polyquaternium 10, Vitamin E, Green Tea Extract, Tea Tree Oil, Cedarwood Oil, Rosemary Oil, Zinc Oxide, Potassium Sorbate, Arnica, Cochlearia, Bacopa Monnieri, Calendula, Sodium Benzonate.
Fall + Regrowth Conditioner - Aqua, Glycerine, d-Panthenol, Grapeseed Oil, Cetyl Trimethyl Ammonium Chloride, Jojoba Oil, Tocopheryl Acetate (Vit.E), Green Tea Extract, Sodium Citrate, Sorbic Acid, Citric Acid
Fall + Regrowth Overnight Oil - Tripeptide, Omega 3 Oil, Castor Oil, Extra Virgin Olive Oil, Sweet Almond Oil, Arnica, Vitamin D3, Meadowfoam Seed Oil, Ascorbyl Palmitate, Jojoba Oil, Shea Butter, Argan Oil, Lavender Oil, Tea Tree Oil.
Fall + Regrowth After Shower Serum - Arnica, Green Tea Extract, Calendula, Bhringraj, Acacia, Ginseng, Cochlearia, Bacopa Monnieri, Excipient. Please note that the serum contains denatured alcohol.
- 7. Will BioRoyale suit my hair type?
- I have treated / permed / dyed hair - BioRoyale is suitable for treated / permed / dyed hair. Chemicals, heat and dyes tend to damage hair. BioRoyale has natural ingredients which decrease damage. The natural moisturisers restore moisture in the hair to make them look voluminous and improve shine.
I have dry hair - BioRoyale uses the finest natural ingredients like Aloe Vera, Jojoba Oil, Extra Virgin Olive Oil & Almond Oil to treat damage and dry hair.
I have oily scalp - The ingredients in BioRoyale products help to unclog pores and reduce excess oil production.
BioRoyale is suitable for all hair types. It treats dry and damaged hair, it prevents split ends and gives hair the extra nourishment it needs.
- 8. How can I get offers and discount codes?
- You can subscribe to our members club and be updated with all the latest news from BioRoyale. We shall let you know all the latest offers and contests that we conduct.
You can also like and follow us on Facebook and Instagram
- 9. How long does shipping take?
- We usually ship your orders within 1 - 2 days.
For Singapore - shipping takes 2 - 5 business days. During holidays or events it might take a little longer.
Globally - Shipping usually takes 1 - 3 weeks depending upon your location. During holidays or events it might take a little longer.
- 10. Can I change my order details? Do you ship to Post boxes?
- We always recommend trying to enter the correct details when you order, because unfortunately we might not be able to change them at a later date. If you have entered any incorrect details, please do try and contact us via Facebook Chat or firstname.lastname@example.org and we will always do our best to help.
At present we do not ship to post boxes
- 11. What payment methods do you accept?
- We accept the following payments methods:
Credit / Debit cards
- 12. How do I know my orders are accepted?
- After placing your order and making payment, you will receive an email order confirmation, which confirms your order number, name, items purchased and delivery address. You will then receive another email once your order has been dispatched with the tracking code.